Terms and Conditions for NG Decor
1. Introduction
Welcome to NG Decor. These terms and conditions outline the rules and regulations for the use of NG Decor’s products and services. By accessing or using our services, you agree to comply with these terms. If you do not agree with any part of these terms, you must not use our services.
2. Definitions
“We,” “Us,” “Our”: Refers to NG Decor.
“You,” “Your,” “Customer”: Refers to the user or purchaser of our products and services.
“Products”: Refers to the furniture and interior design items manufactured and sold by NG Decor.
“Services”: Refers to customization, concept designing, and other offerings provided by NG Decor.
3. Ordering and Payment
All orders are subject to product availability and acceptance by NG Decor.
Prices are subject to change without prior notice. However, once an order is confirmed, the price will remain fixed.
Payment terms will be outlined in the invoice. Full payment or a deposit may be required before production or delivery begins.
We accept payments through [list accepted payment methods, e.g., bank transfer, credit card, etc.].
4. Customization and Design Services
Customization requests are subject to feasibility and additional charges.
Any design concepts provided by NG Decor remain our intellectual property until full payment is received.
Changes to customized orders may incur additional costs and delays.
5. Delivery and Shipping
Delivery timelines are estimates and may vary depending on product availability, customization, and other factors.
NG Decor is not responsible for delays caused by third-party shipping providers or unforeseen circumstances (e.g., natural disasters).
Risk of loss or damage to products passes to the customer upon delivery.
6. Returns and Refunds
Due to the customized nature of our products, returns are only accepted if the product is defective or damaged upon delivery.
Refunds or replacements will be issued at our discretion after inspection of the returned product.
Shipping costs for returns are the responsibility of the customer unless the return is due to our error.
7. Warranty
NG Decor offers a [X-year] warranty on manufacturing defects. This warranty does not cover damage caused by misuse, negligence, or normal wear and tear.
To claim under warranty, customers must provide proof of purchase and follow the warranty claim process outlined by NG Decor.
8. Intellectual Property
All designs, logos, and content on our website and marketing materials are the property of NG Decor and are protected by copyright and trademark laws.
Customers may not reproduce, distribute, or use our designs without prior written consent.
9. Limitation of Liability
NG Decor is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Our total liability for any claim related to our products or services is limited to the purchase price of the product.
10. Force Majeure
NG Decor is not responsible for delays or failures in performance caused by events beyond our reasonable control, such as natural disasters, pandemics, or government restrictions.
11. Governing Law
These terms and conditions are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in New Delhi.
12. Amendments
NG Decor reserves the right to update or modify these terms and conditions at any time without prior notice. Continued use of our services constitutes acceptance of the revised terms.
13. Contact Information
For any questions or concerns regarding these terms and conditions, please contact us at:
Email: [Your Email]
Phone: [Your Phone Number]
Address: [Your Address]
Additional Clauses to Consider
Privacy Policy: Include a link to your privacy policy if you collect customer data.
Cancellation Policy: Outline your policy for order cancellations, including any fees.
Installation Services: If you offer installation, specify whether it is included in the price or charged separately.
Commercial Clients: If you serve commercial clients, include specific terms for bulk orders or contracts.